Personal Profile

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Troy Barnes is a digital transformation leader and keynote speaker and with over two decades of experience converting bold ideas and complex problems into real-world benefits across emerging, mature and highly regulated markets.
Having lived and worked across Australia, Taiwan, Hong Kong, South Korea, Japan, Malaysia and Singapore, Troy brings unique perspectives from diverse regulatory environments spanning life, health, general, takaful and group insurance. His journey has taught him the art of scaling digital platforms leveraging AI, data, automation and decoupled architectures to deploy value at unprecedented speed.
Troy's passion lies in simplifying complexity, driving operational excellence and empowering high-performing teams to achieve extraordinary results that drive customer growth. Leading large, complex operations and transformational initiatives, he has witnessed firsthand the power of digital innovation to reshape our industry and create world class experiences for customers and distribution partners alike.
Troy is deeply grateful for this opportunity to share lessons learned, challenges overcome, and insights gained alongside fellow industry pioneers.